Accessibility Statement

This accessibility statement applies to the Annan North Surgery website at new.northsurgery.co.uk.

Annan North Surgery is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

How you should be able to use this website

On this website, you should be able to:

  • change colours, contrast levels and fonts using your browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We have also tried to make the language and structure of the site as clear as possible so that patients can find the information they need quickly.

How accessible this website is

A full accessibility audit of this website was completed on 2 April 2026. The audit covered automated testing (axe-core, WCAG 2.1 AA ruleset) and manual testing of keyboard navigation, focus visibility, heading structure, colour contrast, landmark regions, image alt text, link text quality, and touch target sizes.

Two issues were identified during the audit and fixed immediately:

  • ARIA landmark labelling — a contact details section in the page header was labelled with aria-label but lacked the required role="region" attribute. This has been corrected.
  • Links opening in a new tab without warning — the eConsult button and the NHS Inform self-help guide link both opened in a new tab without notifying screen reader users. Both now include a screen-reader notice.

The website is currently considered fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard for the pages tested, subject to the exemptions listed below.

Feedback and contact information

If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the Practice Manager:

If you need information on this website in a different format, such as large print, easy read, audio recording or an accessible PDF, please contact us and we will consider your request.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems or need help using the site, please contact us using the details above.

Enforcement procedure

If you contact us about an accessibility problem and you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS), which advises and assists individuals on issues relating to equality and human rights.

Technical information about this website’s accessibility

Annan North Surgery is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the WCAG 2.1 AA standard for the pages tested. The exemptions below apply to third-party services outside our control.

Exemptions

  • Third-party services linked from this website, including eConsult and Patient Online Services, are not controlled by Annan North Surgery. Accessibility of those external journeys is the responsibility of the respective service providers.

What we are doing to improve accessibility

We review accessibility as content is added and updated, including keyboard navigation, focus styles, heading structure, text contrast, and the clarity of patient-facing language. We will re-test when significant new features or pages are introduced.

Preparation of this accessibility statement

This statement was first prepared on 30 March 2026. It was last reviewed and updated on 2 April 2026.

This website was last tested on 2 April 2026. Testing was carried out using axe-core automated testing (WCAG 2.1 AA ruleset) combined with manual testing covering keyboard navigation, focus indicator visibility, heading structure, colour contrast (including manual verification of gradient backgrounds), landmark regions, image alternative text, link text quality, touch target sizes, and screen reader notices for external links. The homepage was tested in full. Previous testing on 30 March 2026 used Lighthouse accessibility audits against the homepage, Appointments page and Contact Us page.